CRUISE STAFF
JOB APPLICATION MANAGEMENT
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CANDIDATE INFORMATION

Welcome to the Candidate Information page. On this page we have added information to help you become more successful in your application.

At the moment we have broken this down to three specific areas.
Preparing your resume - Even though there is a lot of different documents that are required when applying to work on ships, a good resume is the key that opens the door.
Interview Dress Guide - It helps to look your best!!
Interview Skills - Helping you prepare for the interview and knowing what to avoid.

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Preparing your resume

Preparing a resume is never easy … there are so many different ways that it often seems difficult to actually know what a recruitment agency is after.  Well .. we’re going to make your life a lot easy because we’re about to tell you what we would like to see!
Remember a resume is just a document that outlines who you are .. your education, your work history etc.  All in a manner that should set you apart from the rest!
Always ensure that your resume is printed on the computer on standard white A4 paper.  Make sure the font is no smaller than 12 so that we can read it!  Your resume should also be no longer than 2 pages in length.
Start with your name and contact details at the very top of your document.  These should be bolded so that they stand out and are easy to locate.  You are under no obligation to mention your age, sex, religion or marital status.
Go on to outline your career history.  Start with your most recent employer.  Use the dates that you were employed, your job title and the name of your employer as bolded points before you proceed on to outline your key responsibilities and duties.  Remember to keep details brief especially if you have had a lengthy job history.
Be sure that there are no noticeable gaps in your work history.  If you have traveled or taken some time off – you should note this in your resume.
After your work history you can proceed on to outline your academic achievements and interests/hobbies.
End with a list of 3-5 work related references.  Include their name, contact numbers, position and name of the establishment that they work for.  Always make sure that you have notified your referees and let them know that they are on your resume acting as referees for you.  If you are presently employed by a company it is advised not to list any referees for your current employer.
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Interview Dress Guide

Men and Women
Conservative two-piece business suit (solid dark blue or grey is best)
Conservative long-sleeved shirt/blouse (white is best, pastel is next best)

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Well-groomed hairstyle
Clean, trimmed fingernails
Minimal cologne or perfume
Empty pockets--no bulges or tinkling coins
No gum, candy or cigarettes
Light briefcase or portfolio case
No visible body piercing (nose rings, eyebrow rings, etc.)
No tattoos – please cover them!

Men
Necktie should be silk with a conservative pattern
Dark shoes (black lace-ups are best)

Get a haircut; short hair always fares best in interviews
If you have a beard, make sure that it is neatly trimmed
Moustaches are a possible negative, but if you must, make sure it is neat and trimmed
No rings other than wedding ring
No earrings/body piercing (if you normally wear one – take it out!)

Women
Always wear a suit with a jacket; no dresses
No high heels (stilettos!)

Conservative hosiery at or near skin color (and no runs!)
If you can’t carry a briefcase try a small handbag
If you wear nail polish (not required), use clear or a conservative color
Minimal use of makeup (it should not be too noticeable)
No more than one ring on each hand
One set of earrings only

One final note on interview dress: while it goes without saying that your interview clothes should be neat and clean, very few interviewees give the same time and attention to their shoes. Shoes? Yes, shoes. I am aware of at least one Corporate Recruiter who forms first impressions based solely (pardon the pun) on shoes. This person does not have a shoe fetish--he subjectively judges that those who pay attention to details like their shoes are also likely to be diligent in their work life. And it is not just that person's opinion. Many have said that you can judge a person by their shoes. You will find that many ex-military officers (many of whom have found their way into management positions) are especially aware of a person's shoes. It is not enough to be clean, pressed, and ironed. Make sure your shoes are conservative, clean, and polished.

  Please follow this guide in order to reflect the highest possible standard for yourself …. Any questions please feel free to contact a staff member of Zest Recruitment

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Interview Skills 

Okay, you’ve made it this far and are about to be interviewed! 

We’ve put together some tips designed to assist you through this process.  Often candidates selected at this point will display a similar background, so it will come down to how you react and present yourself in this interview.

Happy reading, good luck and all the best from the staff at Zest Recruitment.  We will be in touch with you shortly.

Interview Tips 

  • Do some background research. You should be reasonably well acquainted with the company and the type of work they do.
  • Confirm all-important details such as names, times and location from your Zest Recruitment consultant.
  • Dress appropriately - while it is true that the rules of dress in the workplace have changed in recent years, in most cases you will still be expected to wear a business suit to an interview (please refer to our Interview dress guide).
  • Be there on time. Give yourself plenty of time to make the journey, park the car and have a coffee. Even if you have to spend a few minutes waiting, it is better than being late. If you are late for any reason beyond your control, stay calm – explain, apologise and continue with the interview as planned.
  • Turn that mobile phone off! (If you have one). There is nothing worse than having a mobile ring during a flowing conversation. It will disrupt you and the interviewer.
  • Shake hands warmly with a firm grip. It is quite surprising how much importance employers place on this. Handshakes have a far deeper significance than most of us would credit.
  • Never smoke, not even if you are invited to.  Also, don’t smoke before the interview!
  • Know the names of the people you will be meeting. If there are pronunciation difficulties, clarify them before you arrive with the receptionist.
  • Be yourself, most people play this part well. Don't play roles - you are selling yourself, not something you cannot deliver.
  • Without being arrogant or presumptuous, you should work on the assumption that it is perfectly natural that you will be given the job. After all, you know that you can do it well and it is merely a matter of allowing the interviewer to see that too.
  • Relax, feel confident. Look alert. Smile. These all help things to move along well.
  • Look at people as you speak to them. If there is more than one interviewer on the panel, try to address each of them at some time during the interview.
  • Let the interview flow, don't try to manage it. Listen at least as much as you talk.
  • Avoid one-word answers. Introduce what you are about to say, then enlarge upon it if necessary. Frame answers highlighting experiences and achievements. If an answer is complex, take time to sum up. If something seems unclear to you, ask for clarification.
  • If there is an opportunity, ask questions about the role early on, then fit your responses to what you have learned.
  • Don't wander, stick to the matters raised by the interviewers.
  • There are no standard questions that MUST come into an interview, but some common ones will be used to identify your strengths and weaknesses. You will also be asked to give examples from your experiences. You might be asked why you want the job or what style of management you prefer - keep your answers simple and honest.
  • You may be asked “if you have any questions”. You will have questions!

A few 'Don’ts'
(You will almost certainly be rejected if you fall into any of these traps.)
Don’t make negative or derogatory comments about your past employers.
Don’t gossip.
Don’t allow yourself to be led into matters of politics or economics even if you hold strong views on such matters - if the interviewer makes statements which you find unacceptable you might wish to consider a polite withdrawal from the interview.
Don’t lie - you may get the job.
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Accepting the Job

  • Try to decide whether you want the job during the interview. If it is offered and you want it, accept there and then. If you need time to think about it, say so - but give a time within 24 hours by which you will respond.
  • Remember that if you accept a job, you have given your word - it is a verbal contract. If you change your mind and want to retract later, you will place everyone concerned into an awkward mess. You will also jeopardise your standing as an ethical professional. If you have any doubts, ask for time to think.
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